All of the products in our store have a stated warranty ranging from 30 days for some used items, to 1 year for new items. You can return any item to us for a full refund within 15 days of purchase. You pay return freight. The item must be in it’s original unopened packaging. Used items must be in there sealed packaging and unused. There are no exceptions.
We accept all major credit cards. After your payment is completed, you will receive e-mails updating you on the status of your order. Use an accurate e-mail address on your profile. Please be sure to watch your spam and trash box for our e-mails, the e-mail servers get confused as to what is trash and what is not.
About the Repair Billing
We do not ship handpiece repairs back C.O.D. We will send you a bill with your repaired handpieces. Your bill is due when you get your handpieces back and are satisfied with the work performed. If the total bill is over $200, a credit card payment is required before we ship. We have confidence in our work, we know you will be happy with your “like new” handpieces. We accept all forms payment including cash, credit cards, checks and PayPal.
The Repair Warranty
All of our new air turbines are warrantied for 6 months. The Pro Series is warrantied for 1 year. Repairs such as highspeed bearing replacement have a 6 month warranty on the bearings only. New cartridges on electric motor attachments have a 6 month warranty.
Questions? Call us toll free @ 855-349-7669